We want you to have a wonderful spa experience with us.

Therefore we recommend communicating with your spa therapist to help them customize your treatment to your maximum satisfaction and enjoyment.

Arriving on time for your appointment is greatly appreciated so that you may receive your full service and other guests are not inconvenienced. We can only extend a service on a late arrival only if time permits otherwise, you will be responsible for the full service fee.

Reservations
Walk-ins are always welcome at Bellís. To better accommodate you, we recommend that you book your reservations via phone to ensure better availability. Please arrive 15 minutes prior to your appointment so that we may begin your services on time. You are more than welcome to come earlier to enjoy a cup of tea and relax before your appointment. Guests arriving at or past their scheduled appointment time, please be aware that your service time will reflect your tardiness.

A valid Major Credit Card is required (Visa or MasterCard) to hold all reservations when scheduling including Spa Packages and Spa Parties. We will not charge your card until all services are rendered or if there is failure to follow the cancellation policy.

Cancellations
24 hour advance notice is required for all cancellations. Failure to do so will result in a credit card charge of 50% of the cost of the services. Please note that when guests cancel in less than 24 hours we are unable to fill those time slots and our staff loses income. Please be mindful that our staff makes a living by providing services to our clients. No shows without cancellation will be charged 100% of scheduled services. All Spa Parties must be cancelled 72 hours in advance.

 Important Note
Our spa has the right to refuse treatment on any person with a medical condition contraindicated to the services. Example: Broken skin or lesions.

Gratuities
Bellís staff appreciates your generosity in leaving gratuity for your services. Generally 15-20% of the service total you receive is the industry average. Gratuity may be left at the receptionist desk for your therapist.

Payment Policy
We accept cash, check, Visa and MasterCard. Please settle your account with the receptionist prior to your services. All coupons, specials pricing offers, referral free service cards, birthday discounts and newsletter specials must be presented during cashing out prior to receiving services for redemption. A $30.00 fee will charged for all returned checks.

Return Policy
Due to the nature of the products we offer we cannot accept returns.  

Children
Although children are wonderful we cannot accommodate them unless they are receiving a service. Please contact us for more details.

Spa Parties
Enjoy a day at the spa with your friends or family (3 or more people). At Bellís we can customize your in-spa event for Birthdays, Showers, Wedding Parties, Engagement Parties, Corporate Groups, or perhaps just a casual ladies night out of pampering. Let Bellís pamper you and your guests with our variety of Spa services. A non-refundable deposit of $100.00 is required to reserve all spa appointments for three or more people attending together. The $100.00 deposit will be credited towards the spa services for you and your guest. All Spa Parties must be cancelled 72 hours in advance.

Checkout
We recommend that you schedule your next appointment with the receptionist prior to your departure to ensure the time and day of week for your next appointment. If you decide to reschedule with us before your initial departure we will provide you with an additional 10 minutes to your next scheduled massage or facial service free of charge. This is one of the ways we would like to say thank you for choosing Bellís!

This offer must be redeemed during the next scheduled visit. Not valid if appointment is rescheduled or cancelled.

Cell Phones/Pagers
Please be respectful of our other guests by muting your cell phones and pagers upon arrival.

Recommendations
We welcome your feedback as it is our goal to provide our clients with an excellent Spa experience and customer service. Share your thoughts with us by leaving a note in our comment box located in the waiting area.

Thank you in advance for your adherence to these necessary policies. When implementing policies and procedures it is always Bellís Therapeutic Spa mission to make your spa experience the best it can be from beginning to end.